FREQUENTLY ASKED QUESTIONS

Simply put, no. Graphene Protect requires maintenance and a level of reasonable care to get the best results. We help with all of it, and get you set up to keep your vehicle looking its best!

Yes, we can organize your coating to be applied before delivery or pick up of your new vehicle. We will contact the dealership or car yard to organize this for you. Depending on the notice given to us and the application date, some limits may still apply to your car when you pick it in observation of the required curing time on Graphene Protect.

Generally yes, we'll need your car in a relatively clean condition to begin working on it. If this can't be done, then please let us know so we can organize to have it cleaned prior to work starting. Charges apply.

Unfortunately, nothing is ultimately scratch resistant in the automotive industry. While protecting your actual paintwork, Graphene Protect builds a layer of protection which can help stop scratches penetrating as deep as they normally would. Graphene Protect and the Star-Care Wash and Care Pack will be everything you need to avoid scratching your paintwork during washing which is a major contributor to paintowork damage. Startech's scratch removal service would remedy any scratches in Graphene Protected paintwork and a re-application of protection would be needed. Please get in touch for a quote if required.

Yes, Graphene Protect is backed by our 5 Year Star-Care Warranty, provided you follow our simple instructons included with your Star-Care Wash & Care Pack. These detail how to care for your car once it is coated and includes everything you need to keep it looking clean. Our Star-Care Warranties are performance based and cover application defects and performance short-comings. More information is available on your Warranty Card included in your Wash & Care Pack.

As a general rule, you should be aiming to wash your car at least two to three times a month. This frequency will not only keep your car looking better, it will enable better performance from Graphene Protect. Hydrophobicity can be affected by surface dirt and grime which over time builds up on your car, so washing it regularly combats this and keeps Graphene Protect working as best it can. Our Star-Care Wash & Care Pack contains everything you need for your next 20-30 washes. Additional products can be purchased from us here after your intial supply has run out.

Yes, in most cases you'll be able to inform your insurance company that you have had your car paint protected with Graphene Protect. When it comes time to claim, your insurance company can organize a re-application of the repainted areas.

Follow our Star-Care Wash & Care Guide provided with Graphene Protect to treat any of these and any other care related issues. Most care related issues are time ciritical and need to be addressed within a few days of discovering. If in doubt, please get in touch with us and we can help you.

Yes you can, if you're looking for the best protection on your car just enquire with us about how this can happen. There will be an extra charge and some additional time needed to cure and recoat your vehicle properly. A double layer coating can be a great way to help longevity and performance!